EFE, EFE, company that provides rail traffic channels, to its cargo and passenger carrier customers, states that Quality, Safety, Health and Environment management is essential to fulfill the mission of the company, making a commitment to people, environmental protection, sustainable development and a continuous improvement of its management.
That is why EFE makes the following commitments:

• Comply with existing laws and regulations, applicable to the organization, acting responsibly towards the community.
• Assign essential resources defined by the General Manager to establish, implement and improve management systems.
• Deliver quality services by continuously improving the processes that ensure compliance with contractual requirements with carrier costumers and subsidiaries.
• Minimize significant environmental impacts through the use of procedures and incorporating appropriate technology, with emphasis on preventing environmental pollution.
• Maintain an occupational health system designed to protect the physical and mental condition of its employees, in an environment of permanent prevention.
• Train and sensitize staff, suppliers and subsidiaries promoting best practices in Quality, Safety, Health and Environment.
• Involve and engage all the organization, suppliers, contractors, subsidiaries and customers in taking on commitments in matters of Quality, Safety, Health and Environment made by the company

This policy will be carried out through systems that are continuously improving, involving all of EFE’s people and processes, in a participative and committed environment, being regularly reviewed, communicated and available to interested parties.

Version 01: August, 2009.